Newsletter 1017: Adjusted Business Hours Effective 1st of April 2025

Dear Members

We would like to inform you that with effect from 1st of April 2025, our telephone business hours will be adjusted as follows:

• Monday to Friday: 09:00 – 11:30 / 14:00 – 16:00
  

To ensure precise and efficient processing of your requests, we recommend that you send your inquiries by email. However, should you prefer to contact us by phone, we will gladly assist you during the hours stated above.

Additionally, we would like to draw your attention to the "Downloads" section on our website, where you can find helpful information and resources.

Outside of telephone business hours, we remain available via email as usual. Thank you for your trust and cooperation. We look forward to continuing to serve and support you to the best of our abilities.

Kind regards,

VQF
Financial Services Standards Association